Years ago, then head of American Airlines’ AAdvantage loyalty program Maya Liebman told me that she knew who I was (and my fellow aviation geeks). Â We were the ones who took apart our mom’s toasters to see how they worked. Â She was absolutely right, I love seeing how things work. Â This week is a great opportunity to look inside the new Air Canada loyalty program. Â I’m joined by two executives from Air Canada to go over the new program, including the part where they came up with one of the best ideas on a mileage run!
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[…] this episode of Miles to Go, Ed is joined by two of the architects of the new Aeroplan. This includes Raymond Ludwin, Senior […]